"Experts in tourist accommodation management: your property, our commitment"
We are specialists
If you have a vacation rental property, at Deluca&Co we specialize in providing you with integral management solutions, so you can enjoy your free time and the people you love the most.
Let your property work for you! Make the most of the assets you don’t use and generate additional income effortlessly, it’s time to make the most of your investment!
Personal treatment fitted to your needs
We respect each and every owner’s decision because we know how important it is to you that your property is always in good hands.
Our priority is to look after your vacation rental as if it were our own and get the highest financial return from it. We only win if you win!
Forget about dealing with maintenance and repair, we will take care of finding professionals in all areas at the best price. We have a wide portfolio of contacts!
We provide your home with a professional cleaning team and a linen hire service so that it is always impeccable and ready for guests to arrive.
If your property does not already have a tourist license, we can help you get one!
- Personalized advice on key investments and improvements to your property that will help you make it more desirable, attract more guests and increase your profits.
- Photo coverage to highlight the beauty and charm of your property, generating more interest from potential guests and increasing the number of your bookings.
- We take care of creating and updating your property listings on the world's leading vacation rental platforms, as well as managing bookings and optimizing rates.
- We analyze demand in real time to strategically adjust your rates and ensure maximum profitability.
- Say goodbye to the headache of check-in and check-out, we will be there to hand over the keys or manage the access codes to the property.
- We simplify the guest registration and take care of sending the travelers' reports to the Ministry of the Interior, as required by law.
- Our customer service team will provide exceptional service to your guests from the moment of making the booking until their departure - we have a 24-hour emergency telephone number!
- We take care of the cleaning and maintenance of your accommodation, the cleaning of bed linen and the replacement of amenities, guaranteeing the hygiene and perfect presentation of your property for each stay.
- We manage insurance and bonds for Airbnb, Booking and all other platforms. We will also help you get the best prices on your property insurance, if you need to acquire one.
- Our goal is to get as many positive reviews as possible so that your property stands out on holiday rental platforms and in turn attracts more clients.
Professional management
We offer a 100% comprehensive service, as we have a team of professionals with years of experience in the management of tourist accommodation in the area.
At present, and for several years now, we have been managing a number of tourist accommodations, and our clients are delighted with our services.
Our commitment is to keep your property in excellent condition, manage bookings efficiently and provide exceptional service to your guests.
Our attention to detail and personalized approach guarantees you a profitable and well-maintained investment, allowing you to enjoy the benefits of owning a property in one of the Costa Blanca’s most enchanting destinations.
Hear what our clients say
About us
Hello! We are Delia and Vladi, cofounders of Deluca&Co, a pioneer company in the comprehensive management of holiday rentals in Altea!
After years of experience in the tourist administration industry, we have decided to apply our knowledge to helping owners of holiday properties, get the most benefit out of their investment!
We successfully manage different projects in our area. Thanks to the personal approach and attention we give to our clients, we have been able to introduce a new perspective to our work, raising the quality of service for our guests and increasing the financial benefits of the owners all at the same time.
Deluca&Co is an excellent choice! Not only do we take care of every property as if it were our own but also make sure that every owner is given the opportunity to enjoy their life, not having to worry about anything that has to do with their holiday rental property!
If you are an owner and are considering renting your property, get in touch with us!
Unlike other companies that confuse you with their fees and commissions, at Deluca&Co, we maintain a policy of total transparency. We believe in a relationship where our income is directly linked to the success of our clients.
That is why we only charge a commission of 18%+VAT on the turnover of the properties we manage, which includes all of our professional management services.
We strive to provide you with a straight forward, no nonsense professional service with zero surprises, allowing you to maximize your vacation rental income and enjoy a worry-free experience.
The cleaning and laundry expenses are paid by the owner, but their cost is assumed directly by the guests in the price total and is outlined in detail, in the advertisement of the property. The guests will see on one side the price of the stay and on the other, the cleaning and laundry expenses that they will have to pay when making the reservation.
Yes! All additional services that we offer through third parties are optional and can be managed by the owners.
Yes, of course, but we recommend that you keep them locked in a private room or in an off limit, secure storage space.
Of course! In case you want to have your property free on specific dates of the calendar for personal use, you can let us know through any of our communication channels and we will proceed to block the availability for the requested dates. Please note that during the months of high season, June, July, August and September, commission fees for our services for the said dates will still be applied and will be calculated based on the price published at the time of blocking those dates in the calendar.
We always rely on 3 lines of protection:
- The insurance of the rental platform. The portals or platforms where we publish your home (AirBnB is an example) have their own insurance. If a guest damages or breaks something, we take care of the claim so that the insurance will repair or pay for the damage.
- Deposit. There are times when we ask for a deposit from tenants, usually for longer stays, before they enter the property. If they damage anything, we will deduct the corresponding amount from their deposit.
- The landlord's home owner insurance. We always recommend that you have homeowner's insurance. There are instances where we cannot file a claim against the tenants: if the wind breaks a window or an awning blows off, etc. In these cases, it is the home owner insurance that covers the damages. We will take care of the insurance claim on your behalf.
Deluca&Co advertises the properties it manages on all the major tourist portals (OTAs), such as Booking, AirBnB, Expedia, Vrbo, etc, as well as on its own website.
The different portals, such as Booking, AirBnB, etc., are responsible for charging guests for their bookings. Each property has the owner's bank account number associated with it so that all payments or charges for the reservations, are transferred directly to it.
Depending on the portal, some payments or charges are sent during the guest's stay and others, once the guests have already left.
You will need: Tourist License of your property, ID of the signatory or legal representative, IBAN of the beneficiary, insurance policy of the property and, in case you are interested in the temporary rental, you will also need a civil liability insurance.
A tourist license is a legal document that allows owners of tourist rental properties to operate in a legal and regulated manner.
Tourist accommodation is considered to be any and all property, regardless of its type, the use of which is granted for a fee, on a regular basis, under the condition of immediate availability, for vacation or leisure purposes.
Obtaining a tourist license is mandatory in most cities in order to offer a property as a vacation rental. Failure to comply with this requirement may result in fines and penalties for the owner.
All the announcements or publications that are made of such property, must include the number of registry and its category. In other words, without a Tourist License it will not be possible to advertise the property on rental platforms such as AirBnB, Booking, etc.
If you want to get your holiday rental license or if you are going to buy a property for holiday rental purposes in the Valencian Community, we recommend you to check the following link:
You can also call us and we will help you with any questions you may have!
The standard contract is for 2 years and can be extended.
A priori, the contract cannot be broken except in very specific cases of necessity or emergency. However, if a personal unforeseen event occurs and your situation requires that the contract be broken, we will meet to evaluate it and solve it. We truly believe that good and sincere communication is fundamental, and through it, we will always find a solution.
At Deluca&Co, we believe in providing personalized service, that's why we are available every day, from 8:00 am to 9:00 pm on our contact phone number. You can also write to us by WhatsApp, Telegram or e-mail, you choose how to reach us!
